Welcome to my portfolio
NareshReddyVanga
Data Center Technician
Data Center Technician with over 2 years of experience in supporting production data centers and campus-scale infrastructure. Proven expertise in maintaining high availability environments, troubleshooting, and executing strict SOPs. Previously worked as a Junior Network Engineer, managing LAN/WAN networks and resolving Layer 1-3 issues.
About Me
My Experience
Click to expand each role and discover more details
01Technical Support Specialist
Concordia University, WI
Oct 2024 – Nov 2025
Technical Support Specialist
Concordia University, WI
Owned operational support for a campus data centre and IT infrastructure, supporting over 1000 users.
Key Achievements
- Performed preventive maintenance and hardware break/fix, reducing repeat incidents by ~20–30%.
- Resolved 15–25 Layer 1–3 connectivity issues per week within defined SLA timelines.
- Managed 80–120 tickets per month through ServiceNow/Jira, consistently meeting SLA targets.
02Junior Network Engineer
Clara Minds
Jun 2023 – Jul 2024
Junior Network Engineer
Clara Minds
Supported production LAN/WAN environments, configuring switches, routers, VLANs, and IP addressing.
Key Achievements
- Contributed to >99% uptime during normal operations.
- Resolved 10–20 network incidents per week under defined escalation procedures.
- Collaborated on network equipment deployments and infrastructure upgrades, minimizing service disruption.
Handpicked Projects
Each project represents a unique challenge and creative solution
Server Lab Optimization & Documentation
Reorganized a production university server lab improving rack layout, cable management, airflow efficiency, and asset labeling.
IT Infrastructure Deployment Initiative
Performed hardware refurbishment, validation, and deployment for multi-system lab environments.
GET IN TOUCH
Let's Build Something Great
I'm always excited to work on new projects and collaborate with amazing people.
Send Email→onlynareshus1999@gmail.com
Phone
+1 (414) 397-7364
© 2026 Naresh Reddy Vanga. All rights reserved.